did a presentation for the President and Directors on a new system our company wants to bring. I really benefited from the case study / presentation we did. I listened to a lot of the comments YDelay facilitators gave me, especially how to communicate with non-engineers. It is something you don't really realize when doing presentation in an academic environment, especially with technically sound people. At work everything has to be translated to dollars and cents. Knowing how to use LSS, my learning curve wasn’t steep at work; I am looking forward to implementing the next Kaizen.

The Change Management class helped me understand how to deal with people when working on projects. It really helped me to think about people rather than just technical details; while teaching how to confront different situations at work.